Administrative Assistant – Permit Clerk

This position is responsible for the organization of all permits that come into the Department of
Licensing, Inspections, and Permits.

DUTIES AND RESPONSIBILITIES

  • Responsible for processing building, electrical, plumbing and sign permits.
  • Disseminate and process all licensing to the public, to include contractors licenses, dog licenses,
    dumpster permits, scrapyard licenses, sanitation haulers, etc.
  • Perform duties in an efficient, professional and courteous manner when dealing with public
    complaints.
  • Establish and maintain effective working relationships with co-workers, supervisors and the
    general public.
  • Dispatch inspectors out to complaints.
  • Communicate and provide information by relevant methods internally and externally assist and
    enable organizational operations and effective services to connecting groups.
  • Manage, organize and update relevant data using database applications.
  • Respond to complaints from the public and inform property owners of the issues.
  • Assist at the counter with permit applications, condemnation policies, and new business
    information.
  • Answer phones and respond to questions.
  • Process payment from customers and input funds into the cash register.
  • Fill in for employees within the department in the event of absence.
  • Report on-call for work as requested by the Department and/or Deputy Director.
  • Other related, necessary duties as required by the Department Director/Supervisor.

REQUIRED TRAINING, EXPERIENCE, KNOWLEDGES, SKILLS AND ABILITIES

  • Ability to learn applicable procedural guidelines related to permits, codes, ordinances and regulations.
  • Excellent communication skills.
  • Computer skills in Microsoft Office Suite.
  • Ability to accurately deal with difficult situations.
  • High School graduate or equivalency.

Administrative Assistant – Permit Clerk | Job Description

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