Administrative Assistant – Permit Clerk
This position is responsible for the organization of all permits that come into the Department of
Licensing, Inspections, and Permits.
DUTIES AND RESPONSIBILITIES
- Responsible for processing building, electrical, plumbing and sign permits.
- Disseminate and process all licensing to the public, to include contractors licenses, dog licenses,
dumpster permits, scrapyard licenses, sanitation haulers, etc. - Perform duties in an efficient, professional and courteous manner when dealing with public
complaints. - Establish and maintain effective working relationships with co-workers, supervisors and the
general public. - Dispatch inspectors out to complaints.
- Communicate and provide information by relevant methods internally and externally assist and
enable organizational operations and effective services to connecting groups. - Manage, organize and update relevant data using database applications.
- Respond to complaints from the public and inform property owners of the issues.
- Assist at the counter with permit applications, condemnation policies, and new business
information. - Answer phones and respond to questions.
- Process payment from customers and input funds into the cash register.
- Fill in for employees within the department in the event of absence.
- Report on-call for work as requested by the Department and/or Deputy Director.
- Other related, necessary duties as required by the Department Director/Supervisor.
REQUIRED TRAINING, EXPERIENCE, KNOWLEDGES, SKILLS AND ABILITIES
- Ability to learn applicable procedural guidelines related to permits, codes, ordinances and regulations.
- Excellent communication skills.
- Computer skills in Microsoft Office Suite.
- Ability to accurately deal with difficult situations.
- High School graduate or equivalency.
