Administrative Assistant/Permit Clerk

This position is responsible for the organization of all permits that come into the Department of Licensing, Inspections, and Permits.

  • Responsible for processing building, electrical, plumbing, and sign permits.
  • Disseminate and process all licensing to the public, to include contractors licenses, dog licenses, dumpster permits, scrapyard licenses, sanitation haulers, etc.
  • Perform duties in an efficient, professional, and courteous manner when dealing with public complaints.
  • Establish and maintain effective working relationships with co-workers, supervisors, and the general public.
  • Dispatch inspectors out to complaints
  • Communicate and provide information by relevant methods internally and externally assist and enable organizational operations and effective services to connecting groups.
  • Manage, organize, and update relevant data using database applications
  • Respond to complaints from the public and inform property owners of the issues
  • Assist at the counter with permit applications, condemnation policies, and new business information.
  • Answer phones and respond to questions
  • Process payments from customers and input funds into the cash register
  • Fill in for employees within the department in the event of absence.
  • Report on-call for work as requested by the Department and/or Deputy Director.
  • Other related, necessary duties as required by the Department Director/Supervisor
  • Ability to learn applicable procedural guidelines related to permits, codes, ordinances, and regulations
  • Excellent communication skills
  • Computer skills in Microsoft Office Suite
  • Ability to accurately deal with difficult situations
  • High School graduate or equivalency

Administrative Assistant | Permit Clerk – Job Description

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