Jack Reager, Director Hours: Monday-Friday 8:00 am – 4:30 pm Phone: 570-969-6658 Fax: 570-348-4148 Email: firstname.lastname@example.org
The Bureau of Information Technology is responsible for the leadership of city-wide administrative information support and network services. The department is comprised of, Information Services, Internet Services, Graphic/Web design, and Help Desk Operators including microcomputer support.
Essential responsibilities of the Bureau:
Provides leadership to the City for information technology services in support of administrative and governmental concerns.
Assists in developing city-wide strategic technology plan, with particular emphasis on administrative systems and uses.
Directs and manages the planning, budgeting and operations of the Information Technology Department, including the city-wide network, supporting data, voice and video.
Hires, trains (or directs training of), supervises, and evaluates the performance of information services and network staff.
Long range plan including consideration of hardware and software, human resources, facilities, etc.
Coordinates the development and extension of administrative information technology and network services with user departments throughout the city.
Serves as a technical resource to departments regarding network and information technology.
Fosters a widespread awareness of good computer ethics within the city community.
Responsible for the sourcing, installation, troubleshooting, maintenance, operation and support for Internet Web interface applications and systems using leading technologies.
Assist users in the proper and efficient use of the system.