Human Resources

Amber Viola – Director

Office Hours: Monday – Friday, 8:00am to 4:30pm
Phone: (570) 348-4246
Fax: (570) 348-4202

The mission of the Office of Human Resources is to help city departments attract, motivate, retain, manage, and develop qualified and productive employees.

The Human Resource Department is responsible for organizing, directing and administering programs involving employment, salary, benefits, workers compensation, pension, labor relations, Civil Service and risk and safety management in compliance  with Federal, State, and local law. Labor related duties include the administration, coordination, investigation, preparation and attendance at hearings regarding unemployment compensation, charges before the State Human Relations Commission and the Economic Employment Opportunity Commission, as well as contract negotiations, labor management, arbitrations, grievances, and unfair labor charges brought against the City by its four bargaining units. The department provides technical advice to the Administration, Department Directors, Supervisors, and employees of The City of Scranton.

The City of Scranton is an Equal Opportunity Employer (M/F/D/V).

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